Dedicated WordPress Support

Spend less time worrying about your WordPress website and more time growing your business.
WP-Support got you covered with outstanding WordPress Support every step of the way.

WP-SUPPORT

Helsingborg Design LAB provides full WordPress Support support to our corporate customers as part of the package when we develop a website. Based on feedback from our customers, we have since added a full support package that can be added as extra and running on an annual basis.

We understand that many advertising agencies are busy looking after their clients and do not want to spend lots of time on technical stuff related to websites. It was natural for us to add this service as we do have excellent staff looking after servers and websites with the right knowledge of the WordPress code.

It is normally very fast to fix a bug, change styling or ad to the CSS if you know where to go but it can take hours of frustrating trial and errors if you do not know where to start!

Great support is the key to a successful website campaign and it starts here!

Affordable Pricing

You’ve reached the pricing plans. Choose from one of our two plans and lets start migrating your site. Our pricing plans are based upon the amount of time you need. Our packages start at 2 hours and the best part is that we time track in minutes.

When you have reached your 2 hours our support agents will let you know and upon your approval we will upgrade you to the next package. If you don’t match the upgraded time the following month we will automatically downgrade you to the initial on-boarding package.

Starter – Package 1

995 kr

/month

Our starter package including premium managed hosting,
Free migration form your current server to our hosting
SSL, Theme and Plugin updates.

A 2 hour (120 active minutes) dedicated accessible 24/7 support

Our support modules are integrated into your wordpress website directly.

Package 2

1995 kr

/month

Package 2 included everything in the Started – Package 1 but the difference here is that we add more support hours.

From the 2 dedicated accessible 24/7 support hours. Package 2 upgrades you to an additional 2 hours giving you in total 4 hours (240 active minutes)

Our support modules are integrated into your wordpress website directly.

Package 3

2995 kr

/month

Package 3 included everything in the Started – Package 1 but the difference here is that we add more support hours.

From the 4 dedicated accessible 24/7 support hours. Package 2 upgrades you to an additional 6 hours giving you in total 6 hours (360 active minutes)

Our support modules are integrated into your wordpress website directly.

Why WP-Support?

What is WP-Support - About Us

WP-Support was founded in 2017 with a desire to create the best WordPress support and hosting platform in the world. We are experienced WordPress developers who realised the importance of a reliable WordPress Support built on cutting-edge technology. Speed is everything today but it is not that easy to optimise a WordPress site without knowledge of coding. This is something that needs expertise knowledge.

WP-Support and Helsingborg Design LAB are decided to make a difference to your online presence.

We have been working very hard since we launched this service. Today WP-Support is an international team with English & Swedish support agents backed by 12 fullstack in house international WordPress developers and 6 Web Designers.

WP-Support has ever since we launched been pushing the boundaries of what is possible in the industry. We simply focus on what we believe in and this has resulted in attracting like-minded clients who were looking for a better solution to maintaining and running their WordPress website.

How do i upgrade to a bigger package?

Upgrading is very easy. We do it for you!

All you have to do is to contact us and we will sign you up right away. Please note that you will be asked to update your card if needed and update your payment details trough our secure integration together with www.stripe.com our payment provider

How do i downgrade to a smaller package?

Downgrading is automatic. For example:

Month 1: You use up your two hours support time and would like to upgrade to be able to add 4 more hours to a  totalt of 6 hours.

Month 2: You only use 2 hours and you will then only be billed for 2 hours, i.e., the standard package.

You only get billed a higher plan when you approve this and if you continue to use more hours than a smaller plan. The day you don’t use up your hours you will be downgraded.

Our Services is fast

Website speed is taken into account by search engines, it factors heavily into conversions and user experience. We take speed very seriously within our infrastructure and response times.

We are cutting edge

Hosting technology is advancing at a phenomenal pace. We stay at the forefront of these changes and embrace them, so your website always has the upper hand.

We're dependable

It is the core of our business. One of the biggest issues in hosting today is “the unknown”. From our hardware and software infrastructure to our support staff – you can always count on us.

Support that cares

Support is our number one priority. Pro-active WordPress experts at your service, who reach out when your attention is needed.

Optimized WordPress stack

We use nothing but the latest and greatest tech stack optimized for WordPress. From Ubuntu, PHP 7, HHVM, Nginx, HTTP/2, and MariaDB, your sites will be able to handle high traffic spikes with ease.